PRIVACY POLICY

Hola! We, at LOCA, are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by our company.


This Privacy Policy applies to our website, and its associated subdomains. By using or accessing our service, you signify that you have read, understood, and consented to the collection, storage, use, and disclosure of your personal information in accordance with this Privacy Policy.

 

I. TERMS RELATING TO BUSINESS 

Definition. This Privacy Policy uses certain words and phrases with specific meanings.

  • Cookie refers to a small amount of data generated by our website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
  • Company refers to our LOCA brand, that is responsible for your information under this Privacy Policy.
  • Country refers to where our company is based. In this case, the Philippines.
  • Customer(s) refers to you or any person who uses our website or makes a purchase.
  • Device(s) refers to any phone, tablet, or computer used to access our website.
  • IP Address refers to every device connected to the internet that is assigned a number known as an internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the internet.
  • Personnel refers to all LOCA employees who are under contract to provide services on our behalf.
  • Personal Data refers to any information that can be used to identify a person, whether directly, indirectly, or in conjunction with other information.
  • Service(s) refers to any product or service provided by our company.
  • Third-party service refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website refers to LOCA.PH or our official store.

 

II. PRIVACY POLICY

What information do we collect? We collect information from you when you visit our website, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

  • Name/Username
  • Phone Number
  • Email Address
  • Shipping Address
  • Billing Address
  • Debit/Credit Card Numbers

When do we use end user information from third parties? LOCA.PH collects end user data for the purpose of providing services to our customers. End users may voluntarily provide us with their personal information through social media websites. Upon receiving such information, we may obtain public information from social media websites that you have indicated. You can control what information is shared on social media websites by changing your privacy settings.

When do we use customer information from third parties? We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a LOCA.PH customer, we receive information from a third party that provides automated fraud detection services.

Do we share the information we collect with third parties? We may share your personal and non-personal information with advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

Additionally, we may share it with our current and future affiliates and business partners. Your personal information may also be shared or transferred if we are involved in a merger, asset sale or other business reorganization.

Our website is hosted and maintained by third-party service providers, including hosting and maintaining our servers and the website, database storage and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through our website. These third parties may receive your personal and non-personal information for the purpose of performing services for us and you.

We may share parts of our log file data, including IP addresses, with third parties like web analytics partners, application developers, and ad networks for analytics purposes. If your IP address is shared, it may be used to estimate your general location, connection speed, whether you visited the website in a shared location, and the type of device used. In order to audit, research, and provide reports to us and our advertisers, third parties may aggregate information about our advertising and what you see on our website.

As deemed necessary or appropriate by us, we may disclose personal and non-personal information about you to government officials, law enforcement officials, or private parties to (1) respond to claims, (2) conform to legal processes, (3) protect our rights and interests or those of a third party, (4) protect the safety of the public or any person, (5) prevent or stop any illegal, unethical, or legally actionable activity, or to (6) otherwise comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end users? LOCA.PH collects personal information that you submit to us. As described above, we may also receive personal information about you from third parties.

How do we use the information we collect? Any information we collect may be used to:

  • Personalize your experience (by providing us with your information, we can tailor our response to your individual needs)
  • Improve our website (our website offerings are continually improved based on feedback and information from you)
  • Improve customer service (your information helps us respond to your customer service requests and support needs more effectively)
  • Process transactions
  • Administer a contest, promotion, survey or other site feature
  • Send periodic emails and newsletters

How do we use your email address? When you submit your email address on this website, you consent to receiving emails from us. By clicking on the opt-out link or other unsubscribe option included in the respective email, you can cancel your participation in any of these email lists at any time. We only send emails to people who have authorized us to do so, either directly or through a third party. Since we hate spam as much as you do, we do not send unsolicited commercial emails. 

How long do we keep your information? Your information is kept for as long as we need it to provide you with our services. This also applies to anyone with whom we share your information and who performs services on our behalf. In the event that we no longer need your information or are not required to use it for compliance purposes, we will remove it from our system.

How do we protect your information? When you place an order, enter our website, or submit personal information, we implement a variety of security measures to protect your information. Our website uses a secure server. Our payment gateway providers secure all sensitive/credit information by using Secure Socket Layer (SSL) technology. Once encrypted, the information is only accessible by people with special access rights to such systems, who are required to keep it confidential. Private information (credit cards, social security numbers, financials, etc.) are never kept after a transaction. 

Important Note. We cannot, however, guarantee the absolute security of your information or ensure that it won't be accessed, disclosed, altered, or destroyed if our physical, technical, or managerial safeguards are breached.

Could my information be transferred to other countries? LOCA.PH is incorporated in the Philippines. From time to time, information collected by our website, through direct interactions with you, or through the use of our help services may be transferred to our offices or personnel, or to third parties located throughout the world, so that it can be viewed and hosted anywhere in the world, even in countries without laws that govern the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Is my information secure? In order to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information, we have implemented physical, electronic, and managerial procedures. In spite of this, neither people nor security systems are foolproof, including encryption systems. Therefore, we cannot guarantee absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

Can I update or correct my information? LOCA.PH provides you with the right to request updates or corrections to the information it collects. Our personnels can update or correct any personal information in accordance with our company's internal employment policies.

Customers can request restrictions on how their personal information is used and disclosed. Prior to granting you access to your profile or making corrections, we may take reasonable steps to verify your identity (such as requesting a unique password). It is your responsibility to keep your account information, including passwords, confidential at all times.

However, please keep in mind that technical limitations may prevent us from removing all of your records from our system completely.

 

III. SALE OF BUSINESS

We reserve the right to transfer information to a third party if we sell, merge, or transfer all or a portion of our assets, cease our business, file a bankruptcy petition, or if a bankruptcy petition is filed against us. All information transferred to third parties will be treated in accordance with this Privacy Policy.

 

IV. AFFILIATES

Occasionally, we may disclose information (including personal information) about you to our corporate affiliates. A corporate affiliate is any person or entity that controls, is controlled by, or is under common control with LOCA.PH (whether by ownership or otherwise). All information transferred to corporate affiliates will be treated in accordance with this Privacy Policy.

 

V. GOVERNING LAW AND JURISDICTION

Governing Law. This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Jurisdiction. It shall be the exclusive jurisdiction of the Philippine courts to settle any dispute arising from or in connection with this Privacy Policy.

 

VI. YOUR CONSENT

By using our website or making a purchase, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with our policy, please do not use our website.

 

VII. CHANGES TO OUR POLICY

We retain the right to update, amend, or make any revisions to this document in order to accurately reflect our policies. Unless otherwise mandated by law, these modifications will be prominently displayed here. Continued use of our website binds you to our updated Privacy Policy.

 

VIII. LINK TO OTHER WEBSITES

This Privacy Policy only applies to our website. Our website may contain links to other websites that are not under our control or do not belong to us. In no way are we responsible for the content, accuracy, or opinions expressed on such websites. When you use a link from our website to another, our Privacy Policy no longer applies.

 

IX. COOKIES

Cookies for Advertising. In order to make online advertisements more relevant and effective to you, we use cookies that collect information over time about your online activity on the website and other online services. This is known as interest-based advertising. 

Cookies. We use cookies to identify which parts of our website you have visited. These cookies help us enhance the performance and functionality of our website but are non-essential to their use. However, if you disable cookies, you may not be able to access certain functionality on our website. We never use cookies to store personally identifiable information from you.

 

X. PAYMENT DETAILS

Our commitment is to ensure that any credit card or payment information you provide us is held in the most secure manner possible.

 

XI. THIRD-PARTY SERVICES

Third party content (such as data, information, applications, products, and services) may be displayed, included, or made available on our website.

However, LOCA.PH cannot be held responsible for the accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of any third-party service. All third-party services and links are provided solely for your convenience, and you can access and use them entirely at your own risk, and in accordance with their terms and conditions. 

 

NEED MORE HELP? Feel free to reach out to us via @locacraywear on Instagram or email us at hello@loca.ph. We are always here to assist you!

 

Last updated on July 1, 2024